Terms & Conditions

Terms and Conditions for IgniteX Agency

Effective Date: November 22, 2024

Welcome to IgniteX Agency! These Terms and Conditions (“Terms”) govern your access to and use of our website, ignitexa.com, and the services provided by IgniteX Agency (“we,” “us,” or “our”). By accessing or using our website or services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services.

1. General Information

  • Business Name: IgniteX Agency
  • Website: ignitexa.com
  • Email: contact@ignitexa.com
  • Address: Iraq St, Benghazi, Libya

IgniteX Agency provides digital marketing services, graphic design, and website development tailored to e-commerce businesses and service providers.

2. Eligibility

You must be at least 18 years old to use our services. By using our website or purchasing services, you represent that you meet this age requirement and have the legal capacity to enter into a binding agreement.

3. Services Offered

Our services include but are not limited to:

  • Digital Marketing Services: SEO, PPC, social media marketing, email marketing, and content creation.
  • Graphic Design: Custom designs for branding, advertisements, and digital assets.
  • Website Development: E-commerce and service provider website creation and optimization.

Details of each service will be outlined in individual agreements or proposals provided to clients.

4. Use of the Website

4.1 Permitted Use

You may use our website for lawful purposes and in compliance with these Terms. Prohibited activities include:

  • Using the site for fraudulent or illegal purposes.
  • Interfering with or disrupting website functionality.
  • Attempting to gain unauthorized access to our systems or networks.

4.2 Intellectual Property

All content, designs, logos, and materials on our website are the property of IgniteX Agency and are protected under applicable intellectual property laws. You may not reproduce, distribute, or use our materials without prior written consent.

5. Payment Terms

  • Pricing: Service pricing will be agreed upon in a written proposal or contract. Prices may vary based on project scope and requirements.
  • Payment Methods: Payments must be made through secure channels as indicated in the agreement.
  • Late Payments: A late fee may apply for overdue payments, as outlined in your contract.

6. Service Agreements

Specific terms for each service will be detailed in separate contracts. These agreements take precedence over these general Terms in case of conflict.

7. Refund Policy

Due to the nature of our services, refunds will only be provided if explicitly outlined in the service agreement or if required by law.

8. Limitation of Liability

To the fullest extent permitted by law, IgniteX Agency shall not be liable for:

  • Indirect, incidental, or consequential damages arising from the use of our services or website.
  • Losses caused by unauthorized access to your data or account.

Our total liability is limited to the amount paid by you for the specific service giving rise to the claim.

9. Privacy and Data Protection

Your use of our website and services is subject to our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with applicable laws, including the GDPR.

10. Termination

We reserve the right to terminate or suspend your access to our website or services if:

  • You breach these Terms.
  • You engage in unlawful activities or misuse our services.

Termination does not relieve you of any payment obligations incurred prior to termination.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. Use them at your own discretion.

12. Force Majeure

IgniteX Agency is not responsible for delays or failures to perform due to events beyond our reasonable control, including natural disasters, power outages, internet failures, or government restrictions.

13. Governing Law

These Terms are governed by the laws of Libya. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Benghazi, Libya.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to our website, with the revised effective date noted. Continued use of our website or services constitutes acceptance of the updated Terms.

15. Contact Information

For any questions or concerns regarding these Terms, please contact us:

By using our website or services, you agree to these Terms and Conditions. Thank you for choosing IgniteX Agency!